Clapp Auto - Privacy Policy Thank you for visiting the Clapp Volkswagen Websites and reviewing our Privacy Policy. Clapp Volkswagen is committed to protecting your privacy and developing technology that gives you the safest and most powerful online experience. This Privacy Policy applies to the Clapp Volkswagen Websites and governs the data collection and usage. By using the Clapp Volkswagen Websites, you consent to the data practices described in this Policy. Guiding Principles Our dealership respects the privacy of individuals who visit our Websites, send us e-mail, or participate in features or services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles: Our dealership maintains a strict “no-spam” policy. Subscribers to our e-mail services (or any other feature or service found on our Website) will not receive unsolicited e-mail messages from us. Our dealership collects information online primarily to provide our visitors with a more relevant experience on our sites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (i.e., data will be stored in protected databases on secured servers with restricted access). Our dealership will not share any information you have provided to us with anyone without your consent other than to provide the service you have requested. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service. Data Collection Anytime you visit our Websites, we may gather certain non-personally identifiable information about your visit. This information may include the type and version of your browser and operating system, your service provider, your numeric IP address, the date and time you access our Websites, referring Website addresses, and any search engine you may have used to locate our Websites. Your Web browser software transmits most of this information to us; however, this information does not identify you personally. We use this information to help diagnose potential problems with our server, administer the Websites, and compile broad statistical data about the visitors to our Websites. In addition, we gather certain navigational information about where you go on our Websites. This information enables us to determine which areas of the Websites are most frequently visited and helps us to tailor the Websites to the needs and interests of our online visitors. Such information is gathered in the aggregate and will not be associated with a specific individual without that individual’s consent. Personal Information Voluntarily Submitted Clapp Volkswagen may also collect personally identifiable information, such as your name, e-mail address, home and/or work address or telephone number. Clapp Volkswagen may also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. Any such information you provide to us when you enroll in one of our electronic services, request information, or use any of the other interactive portions of our Websites is securely maintained on our Web server and internal systems. This information may be used to provide you with information you have requested about our company, products we offer, and our services or to provide you with special notices. You may opt out of receiving future communications at any time (see Opt-Out Procedures below). This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region. Disclosure of Personal Information Our dealership understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use and our subsidiaries. We do not sell, rent, or trade the personal information of our consumers to third parties, other than as described below, and never without your consent. Business Partners: Our dealership may partner with select retailers and other companies at various times to provide expanded services to our Website visitors. As part of such a relationship, we may share with these companies the use of certain interactive Website functions. Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our business partners. In addition, we may share data with our business partners to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Clapp Volkswagen and they are required to maintain the confidentiality of your information. Security of your Personal Information Clapp Volkswagen secures your personal information from unauthorized access, use or disclosure. Clapp Volkswagen secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Information Collected from Other Sources To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all state and federal laws. Any such information, along with other personal information you have provided, will be maintained by us in accordance with the standards set forth in this Privacy Policy. Agents Our dealership may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the minimum personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf. Sale of Business/Assets In the event that our dealership sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition. Compliance with Law and Safety Our dealership may disclose specific personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Clapp Volkswagen or the Websites; (b) protect and defend the rights and property of Clapp Volkswagen; and, (c) act under exigent circumstances to protect the personal safety of users or Clapp Volkswagen or the public. Child Protection Children should always get permission from their parents before sending any information about themselves (such as their names, e-mail addresses, and phone numbers) over the Internet, to us or to anyone else. Our Website is not directed at children under age sixteen (16) and we do not knowingly allow anyone under 16 to provide us any personally identifying information; if you are under 16, please do not provide any information about yourself on this Website. With Consent Other than as set forth in this Privacy Policy, you will be notified when any personally identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information. Use of Cookies Our dealership may use a browser feature known as a “cookie.” Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Our dealership uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our Websites. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our Websites. The “help” section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. Our Websites have been designed to take advantage of the use of cookies. Should you configure your browser to decline their use, certain features of our Websites may not function correctly and you may not be able to fully experience the interactive features of the Clapp Volkswagen services or Websites you visit. Accessing Our Websites from Outside of the United States If you are visiting our Websites from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S. External Links Our Websites contain links to other sites. Our dealership is not responsible for privacy practices or the content of such Websites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Websites. Passwords The personal data record created through your registration with our Websites can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties. Public Forums Our Websites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these forums. Opt-Out Procedures You may always opt out of receiving future communications from our dealership. Our Websites allow users to opt out of receiving such communications at the point where personal information is requested or through other means as identified. Changes to this Policy Clapp Volkswagen will occasionally update this Privacy Policy to reflect industry initiatives or changes in the law, changes in our practices, or changes in our Websites’ features or technology, and such modifications shall be effective upon posting on this Website. Your continued use of this Website after we post a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. Clapp Volkswagen encourages you to periodically review this Privacy Policy to ensure you are updated as to any changes. This is a Privacy Policy and should not be interpreted as a contract of any kind. Contacting the Websites If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us. Last Updated: August 1, 2011 SI-369292_1 |
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