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Clapp Auto - Privacy Policy

Thank you for visiting the Clapp Volkswagen Websites and reviewing our Privacy

Policy. Clapp Volkswagen is committed to protecting your privacy and developing

technology that gives you the safest and most powerful online experience. This Privacy

Policy applies to the Clapp Volkswagen Websites and governs the data collection and

usage. By using the Clapp Volkswagen Websites, you consent to the data practices

described in this Policy.

Guiding Principles

Our dealership respects the privacy of individuals who visit our Websites, send us e-mail,

or participate in features or services we offer online. Accordingly, our policy regarding

online privacy has been developed using the following guiding principles: Our dealership

maintains a strict “no-spam” policy. Subscribers to our e-mail services (or any other

feature or service found on our Website) will not receive unsolicited e-mail messages

from us. Our dealership collects information online primarily to provide our visitors with

a more relevant experience on our sites. When doing so, we will make every reasonable

effort to avoid excessive or irrelevant collection of data. Our dealership will take

reasonable physical, electronic and managerial measures to safeguard and secure any

information you provide to us (i.e., data will be stored in protected databases on secured

servers with restricted access). Our dealership will not share any information you have

provided to us with anyone without your consent other than to provide the service you

have requested. At the time you register for any such service, you will be notified of, and

asked to consent to, the sharing of your information with any particular third party

necessary to the provision of the requested service.

Data Collection

Anytime you visit our Websites, we may gather certain non-personally identifiable

information about your visit. This information may include the type and version of your

browser and operating system, your service provider, your numeric IP address, the date

and time you access our Websites, referring Website addresses, and any search engine

you may have used to locate our Websites. Your Web browser software transmits most

of this information to us; however, this information does not identify you personally. We

use this information to help diagnose potential problems with our server, administer the

Websites, and compile broad statistical data about the visitors to our Websites. In

addition, we gather certain navigational information about where you go on our Websites.

This information enables us to determine which areas of the Websites are most frequently

visited and helps us to tailor the Websites to the needs and interests of our online visitors.

Such information is gathered in the aggregate and will not be associated with a specific

individual without that individual’s consent.

Personal Information Voluntarily Submitted

Clapp Volkswagen may also collect personally identifiable information, such as your

name, e-mail address, home and/or work address or telephone number. Clapp

Volkswagen may also collect anonymous demographic information, which is not unique

to you, such as your ZIP code, age, gender, preferences, interests and favorites. Any such

information you provide to us when you enroll in one of our electronic services, request

information, or use any of the other interactive portions of our Websites is securely

maintained on our Web server and internal systems. This information may be used to

provide you with information you have requested about our company, products we offer,

and our services or to provide you with special notices. You may opt out of receiving

future communications at any time (see Opt-Out Procedures below). This data may also

be used to tailor your experience on our sites by providing content that is relevant to your

interests and geographic region.

Disclosure of Personal Information

Our dealership understands the importance of your privacy. We collect and maintain the

personal information of our consumers for our use and our subsidiaries. We do not sell,

rent, or trade the personal information of our consumers to third parties, other than as

described below, and never without your consent. Business Partners: Our dealership may

partner with select retailers and other companies at various times to provide expanded

services to our Website visitors. As part of such a relationship, we may share with these

companies the use of certain interactive Website functions. Information provided by site

visitors through the use of such interactive functions may be available to both our

dealership and our business partners. In addition, we may share data with our business

partners to help us perform statistical analysis, send you e-mail or postal mail, provide

customer support, or arrange for deliveries. All such third parties are prohibited from

using your personal information except to provide these services to Clapp Volkswagen

and they are required to maintain the confidentiality of your information.

Security of your Personal Information

Clapp Volkswagen secures your personal information from unauthorized access, use or

disclosure. Clapp Volkswagen secures the personally identifiable information you

provide on computer servers in a controlled, secure environment, protected from

unauthorized access, use or disclosure. When personal information (such as a credit card

number) is transmitted to other Websites, it is protected through the use of encryption,

such as the Secure Socket Layer (SSL) protocol.

Information Collected from Other Sources

To help us better understand and respond to your needs and interests, we may in the

future receive information about you from other sources. We will ask any provider of

such information to represent and warrant that the information has been gathered and

maintained in accordance with all state and federal laws. Any such information, along

with other personal information you have provided, will be maintained by us in

accordance with the standards set forth in this Privacy Policy.

Agents

Our dealership may use other companies and individuals to perform certain functions on

our behalf. Examples include administering e-mail services and running special

promotions. Such parties only have access to the minimum personal information needed

to perform these functions and may not use or store the information for any other

purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from

agents working on our behalf.

Sale of Business/Assets

In the event that our dealership sells or transfers a particular portion of its business assets,

consumer information may be one of the business assets transferred as part of the

transaction. If substantially all of the assets of our dealership are acquired, consumer

information may be transferred as part of the acquisition.

Compliance with Law and Safety

Our dealership may disclose specific personal information, without notice, only if

required to do so by law or in the good faith belief that such action is necessary to: (a)

conform to the edicts of the law or comply with legal process served on Clapp

Volkswagen or the Websites; (b) protect and defend the rights and property of Clapp

Volkswagen; and, (c) act under exigent circumstances to protect the personal safety of

users or Clapp Volkswagen or the public.

Child Protection

Children should always get permission from their parents before sending any information

about themselves (such as their names, e-mail addresses, and phone numbers) over the

Internet, to us or to anyone else. Our Website is not directed at children under age

sixteen (16) and we do not knowingly allow anyone under 16 to provide us any

personally identifying information; if you are under 16, please do not provide any

information about yourself on this Website.

With Consent

Other than as set forth in this Privacy Policy, you will be notified when any personally

identifiable information about you may be shared with third parties, and you will be

given the opportunity to decline to share that information.

Use of Cookies

Our dealership may use a browser feature known as a “cookie.” Cookies are small files

placed on your hard drive that assist us in providing you with a customized browsing

experience. Cookies cannot be used to run programs or deliver viruses to your computer.

Cookies are uniquely assigned to you, and can only be read by a web server in the

domain that issued the cookie to you. Our dealership uses cookies to provide you with

the convenience of not having to reenter information, such as user IDs and passwords,

multiple times during your visits to our Websites. Cookies can also be utilized to help us

provide you with information targeted to your interests, based upon your prior browsing

on our Websites. The “help” section of the toolbar on most browsers will inform you on

how to prevent your browser from accepting new cookies, how to have the browser

notify you upon the receipt of a new cookie, or how to disable the use of cookies

completely. Our Websites have been designed to take advantage of the use of cookies.

Should you configure your browser to decline their use, certain features of our Websites

may not function correctly and you may not be able to fully experience the interactive

features of the Clapp Volkswagen services or Websites you visit.

Accessing Our Websites from Outside of the United States

If you are visiting our Websites from a location outside of the U.S., your connection will

be through and to servers located in the U.S. Any information you provide during your

visit will be processed and maintained on our Web server and other internal systems

located within the U.S.

External Links

Our Websites contain links to other sites. Our dealership is not responsible for privacy

practices or the content of such Websites. To help ensure the protection of your privacy,

we recommend that you review the privacy policy of any site you visit via a link from

one of our Websites.

Passwords

The personal data record created through your registration with our Websites can only be

accessed with the unique password associated with that record. To protect the integrity

of the information contained in this record, you should not disclose or otherwise reveal

your password to third parties.

Public Forums

Our Websites may make chat rooms, forums, message boards, and/or news groups

available to its users at various times. Please remember that, unless otherwise stated, any

information that is disclosed in these areas becomes public information and you should

exercise caution when deciding to disclose your personal information in these forums.

Opt-Out Procedures

You may always opt out of receiving future communications from our dealership. Our

Websites allow users to opt out of receiving such communications at the point where

personal information is requested or through other means as identified.

Changes to this Policy

Clapp Volkswagen will occasionally update this Privacy Policy to reflect industry

initiatives or changes in the law, changes in our practices, or changes in our Websites’

features or technology, and such modifications shall be effective upon posting on this

Website. Your continued use of this Website after we post a revised Privacy Policy

signifies your acceptance of the revised Privacy Policy. Clapp Volkswagen encourages

you to periodically review this Privacy Policy to ensure you are updated as to any

changes. This is a Privacy Policy and should not be interpreted as a contract of any kind.

Contacting the Websites

If you have questions concerning this Privacy Policy or the practices of these sites, you

may contact us.

Last Updated: August 1, 2011

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